Regulations for the use

Regulations for the use

Regulations for the use

(Ex art. 1 septies D.L 24/02/2003, changed in L. 24/04/2003 and subsequently modified ex art. 4, co.2 of D.M.06 June regarding issue, distribution, sale and assigning of tickets to sports venues with a capacity greater than 7.500).

The regulations are based on the following definitions:

Stadium means the entire structure of the San Paolo stadium including external areas around the stadium used for home matches.

Club or S.S. Calcio Napoli means Societa' Sportiva Calcio Napoli S.p.A

Event means sporting occasion taking place at the stadium, organised and managed by Napoli football club.

Purchasing a ticket for the stadium means strict adherence to the Regulations of Stadium use. Non observance will result in the immediate cancellation of the contract and the transgressor's removal from the stadium as well as the application of regulations and sanctions as set out in law (art. 4 co. 2 D.M. 06/06/05 - Ticketing)

The sale of Tickets and Season Subscriptions for the stadium - including those for the away section - are governed by rules set out by the Ministry of the Interior in conjunction with Federal and Local authorities.

The Club, leaving aside decisions taken by the competent authorities can refuse entrance to the stadium to anyone who violates these regulations.

On the purchase of the ticket the supporter agrees to adhere to the regulations as set out by law for the use of the stadium which can include physical checks carried out by the stewards and the use of metal detectors. These are in place to avoid the introduction of banned or dangerous items into the stadium. The supporter must follow the instructions of the steward, who can refuse entrance to the stadium to anyone who does not agree to allow themselves to be carefully checked as set out in the rules below.

Therefore tickets should be kept at all times after entrance at the gates until such time as the person leaves the stadium. Stewards can ask to see the tickets at any time and carry out checks on people inside the stadium.

Stewards on duty for S.S. Calcio Napoli are legally recognised as "public service employees" and are given every protection as set out by law art. 336 ( violence or threat to a public official) and 337 ( opposition to a public official) of the penal code (ex art. 6 D.L quater L 13/12/1989 as integrated from art. 1 lett. c of the D.L. 17/08/05 changed in L. 17/10/05).

Particular attention should be paid to the following regulations:

1. Access to the stadium by single ticket or season ticket is restricted to the buyer and cannot be transferred to a third party unless their details have been registered. All minors must be accompanied to the stadium by an adult and both must be in possession of a valid ticket.

2. In particular, in order to request and receive a season ticket, the “Supporter Card” is mandatory. The aforementioned card does not give the holder any right to see any match (for example League matches, Champions League matches, Europa League matches and Italian Cup matches although this list is not exhaustive) both for the first team and others of SSC Napoli S.p.A. The right to watch matches played by SSC Napoli S.p.A is available only to those who have the appropriate season ticket pre-arranged with SSC Napoli S.p.A for each season or one valid single ticket for each individual match.

3. Under no circumstances can the single ticket or season ticket be used by anyone other than the named user. Staff are authorised to confiscate tickets being used by third parties. Improper use is subject to the application of the rules and regulations set out to guarantee the security of places during sporting events.

4. If someone other than the authorised ticket holder is caught entering or in the ground said ticket will be withdrawn by the stewards, club officials or police and the person will be identified and prosecuted according to the law. The ticket will be kept by the club until the prospective return to its owner. The ticket will be returned only after a report has been made and deposited with the local authority. In case of loss, theft or destruction of a season ticket or an individual match ticket and in accordance with fiscal practices and also for reasons of public order, no duplicate or equivalent tickets will be issued and entrance to the stadium will not be permitted, neither will a refund be given. No claim can be made against SSC Napoli S.p.A.

5. Anyone who wishes to enter the stadium must be in possession of a valid ID document to be produced on request by a club official to prove that they are they are the authorised ticket holder.

6. When entering the stadium the season ticket holder may be required to show their supporter card to the stewards, club officials or police as well as a valid ID document.

7.According to regulations all those who enter the stadium with a valid ticket have the right to occupy their assigned place only which can be found on the individual ticket or season ticket. They are not allowed to move freely around the stadium into other areas without express permission or instructions to do so given by the stewards, club officials or police. Anyone who is found to be in a different area to the one stated on their ticket will be identified, removed from the ground and prosecuted according to the law.

8. For reasons of public order either the club or the police have the right to limit or refuse entry to anyone in possession of a valid ticket.

9. The club reserves the right - whenever it judges necessary - to install protective structures according to the standards as set out by UEFA and FIFA in order to separate the two sets of supporters from each other and from the pitch.

10. The club cannot be held responsible for any losses, damage or accidents which take place in the stadium unless it has been proved that it is at fault.

11. The club cannot guarantee that the match will take place on the appointed date and time. Furthermore, the club reserves the right to change the time and date of a game without warning and possibility of incurring any type of liability.

12. The gates will normally open 3 hours prior to kick off.

13. The turnstiles at the entrance are set up to allow the quick and fluid entrance of supporters over a 90 minute period. However, supporters are advised to take up their place as early as possible in order to avoid long queues at the entrance points which could put at risk the start of the match.

14. The display of banners and other items and materials allowed in the stadium must have the required authorisation at least 7 days before the match from S.S.C.N. Authorisation can also be given for the whole season with the permission from the person responsible from G.O.S. Authorised banners and other items and materials must be brought into the stadium by the assigned entrance at least one hour before the game. Flags which have the symbols of S.S.C.N or of the away team can be brought into the stadium without prior authorisation by notice of the police as long as they do not cause any problems for other supporters and have flag poles made of plastic.

15. Disabled supporters with FIGC, AIA and CONI will be allowed into the stadium to watch the game in a way set out and communicated by S.S.C Napoli.

16. It is forbidden to bring any kind of animal into the stadium.

17. Free entrance is allowed to under-four years old kids (or of height of less than 1 meter) if accompanied by a parent equipped of regular ticket.
The following types of behaviour will not be tolerated and will lead to prosecution as laid down by the law.

If necessary CCTV footage can be used to ascertain and contest events.

The police reserve the right to change or impose further restrictions as and when deemed necessary.

a. Occupying gangways, exits, entrances and any emergency escape routes.

b. Climbing on any of the stadium's structures.

c. Damaging or tampering with the infrastructure of the stadium in any way.

d. Bringing in or selling drinks with an alcohol content higher than 5% save in particular areas organised by the competent authority and with the consent of the police; Wearing clothes and bibs similar to those of the stewards and other service personnel; being in possession of poisons and other harmful substances, inflammable materials, drugs, stones, knives, guns, laser beams and anything capable of making loud noises which could disturb or endanger the safety of anyone in the stadium; bottles, cans or containers of any kind of material (drinks must be poured into plastic or paper cups), pointed umbrellas, crash helmets, belts with heavy metal buckles, sticks or any other kind of thing which could be used to pollute or dirty the environment or cause offense in relation to the time and place of the event and which the police consider forbidden, crutches and other accessories; the stewards can refuse to allow any item to be brought into the stadium which they deem could justifiably be used for improper means. It is completely forbidden to bring push chairs and buggies into the stadium according to safety regulations. S.S.C.N cannot look after any objects not allowed in the stadium.

e. The introduction of posters, standards, megaphones, drums, documents, drawings, masks, printed material or any kind of unauthorised banner even if there is nothing written on it and it doesn't block the vision of other spectators of emergency exits.

f. Any kind of racial, ethnic or religious discrimination, chanting or other forms of xenophobic intolerance.

g. Any kind of political propaganda or personal advertisement. Any form of commercial advertising that doesn't have a contractual relationship with S.S.C.N is forbidden.

h. Entering the ground in a state of inebriation or under the influence of drugs.

i. Behaving in a way that could cause problems to other spectators.

The following acts are referred to in the penal code art. 6 co.1 6 bis, 6 ter, 6 quater, 7 of the L. 401 of 13 December 1989 and subsequent modifications with particular attention paid to the falsification and ostentous display of symbols which spread discrimination or violence for racial, ethnic, national or religious reasons during the course of non religious events and also the throwing of dangerous materials. The penal sanctions of D.L. 08/02/07 changed in L. 04/04/07 are also referred to.

It should be pointed out the stadium is equipped with a close circuit television monitoring system with cameras positioned both inside and outside the stadium as well as the parts of the city most used to travel to the stadium. The relevant data is held according to the regulations as set out in D.Lgs 196 of 30 June 2003.

Any violation of these regulations that is not specifically considered a crime will result in a fine from 100 to 500 euros.

If the transgressor is found to have committed the same act in any stadium in that season the penalty can be increased by half of the maximum and the person can be banned from future sporting events.

Any possible conviction or simple report for one of the crimes as set out in law or any violation of these regulations could also bring a further sanction from the police or judicial authority of a ban from 1 to 8 years to all sports facilities (so-called “Daspo”).